Security & Privacy
We thank you for visiting our website (claxy.com).
How We Collect Your Information
When you use the Service, we collect information about you to optimize the user experience. This information falls into three general categories: Information we obtain when you visit our website or use our Services, Information voluntarily provided by you, and Automatic Information.
Information We Collect
We may collect information that identifies you or that is associated with you when you purchase or order a product, participate in promotional offers and provide feedback via e-mail, including information you provide to us, which we automatically collect and we obtain from third parties. We may ask you to provide certain contact information about yourself, such as your name, birth date, gender, occupation, shipping/billing address, telephone number, email address, social media user name, credit card information, personal interests, and other information. You can visit our web pages without revealing who you are or any contact information about yourself. However, if you choose not to provide the information which we request, you may be unable to purchase products or access certain services, offers and content of Claxy or our products & services on our website (claxy.com).
Information You Give Us
We receive and store any information you enter on our website or give us in any other way. We use the information that you provide for such purposes as confirming, sending & tracking your order, subscription or registration, communicating with you about your order, subscription or registration, analyzing preferences, trends & statistics, informing you of our new products, services, and offers. We also use the information provided by you to inform you about any other useful information from and about Claxy. From time to time, we may notify you of special offers that take into consideration your historic purchasing activity with us. We do not share or otherwise sell your contact information to unrelated third parties.
*Emails: Email addresses we receive from you are used to contact you concerning inquiries before, during and after your order is placed, solely concerning your order. An exception to this is our Newsletters (more information below on this).
We receive and store certain types of information whenever you interact with us. For example, we use “cookies,” like many other websites, and we obtain certain types of information when your web browser accesses our website (claxy.com). Several companies offer utilities designed to help you visit their websites anonymously. However, we do not follow the aforesaid pattern. We will not be able to provide you with a personalized user experience at claxy.com if we cannot recognize you, we merely want you to be aware that these tools exist.
Do Not Track Information
Our website (Claxy.com) automatically collects key information from your browser session to provide you with a customized shopping experience. Without certain tracking code enabled, certain aspects of the website’s functions not limited to product recommendations but inclusive would cease to function. As such, we do not currently honour the “do not track” feature of the browser you use, as this would adversely affect the shopping experience of you as a user & our customer.
Emails and Newsletters
We value your right to privacy, therefore, we do not sell or otherwise share your contact information with any unrelated third party. Claxy & our website (claxy.com) and our Network of Stores use email as one of the primary methods of communicating with you, our customers. The emails we send may be related to a variety of issues, including:
A direct response to an inquiry:
Communication concerning an order (receipt, shipping confirmation, etc), or
Promotional emails you have indicated which you wish to receive.
From time to time, we may notify you of the special offers based on your purchasing history with us. If you create a Saved Cart or have one created by our staff, you may receive follow-up emails related to this Cart. You may unsubscribe at any time by following the simple instructions mentioned in the emails. Unsubscribing will not apply to any future Saved Carts that you wish to create or are created beforehand. If you have signed up to receive our promotional emails and wish to stop your subscription, you’ll find easy-to-follow unsubscribe instructions mentioned in each promotional email.
Information about you, our customers is an important part of our business, and we are not in the business of selling it to others or any third party.
Third-party vendors may then pool the anonymous information that they collect from our website with other sources of information, which may include your name and mailing address, for purposes of determining whether you might be interested in receiving direct mail or a catalog.
If you wish to opt out of receiving interest-based advertising, click here and follow the instructions. Please note, because our opt-out is cookie-based, your browser must be set to accept third party cookies.
If you no longer wish to receive catalogs or emails, contact Customer Support through email:
- Send an e-mail to email@example.com.
You can also send us a request by mail:
General Washington Drive Suite D,
You can opt out of it here https://rakutenadvertising.com/legal-notices/services-privacy-rights-request-form/